Data Protection Policy

1. Introduction

Twinkle by Baby Bahrain ("we," "our," or "us") is committed to protecting the privacy and security of our customers' personal data. This Data Protection Policy outlines how we collect, use, store, and protect your personal information in compliance with Bahrain's Personal Data Protection Law (PDPL) and other applicable laws.

2. Scope

This policy applies to all personal data collected, processed, and stored by Twinkle by Baby Bahrain through our e-commerce platform, mobile applications, and other services.

3. Data We Collect

We may collect the following types of personal data:

  • Personal Information: Name, address, email, phone number.
  • Payment & Financial Data: Credit/debit card details (processed through secure third-party payment gateways).
  • Account Information: Login credentials, purchase history, and preferences.
  • Marketing Preferences: Email subscriptions, customer feedback.
  • Technical Data: IP address, device information, browsing behavior (via cookies and analytics tools).

4. How We Use Your Data

We process personal data for the following purposes:

  • To process and fulfill orders.
  • To provide customer support and respond to inquiries.
  • To improve our services and personalize user experiences.
  • To send promotional offers and marketing materials (with consent).
  • To comply with legal and regulatory requirements.

5. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share your information with:

  • Payment processors (e.g., Visa, Mastercard, PayPal) to process transactions securely.
  • Delivery service providers to fulfill your orders.
  • Legal authorities if required to comply with applicable laws.

6. Data Storage & Security

We implement strict security measures to protect personal data, including:

  • Encryption of payment and sensitive information.
  • Access control to prevent unauthorized access.
  • Regular security audits to identify and mitigate risks.

7. Your Rights

As per Bahrain’s PDPL, you have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request the deletion of personal data under certain conditions.
  • Objection: Object to data processing for marketing purposes.
  • Data Portability: Request transfer of your data to another service provider.

8. Cookies & Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

9. Retention Period

We retain personal data only for as long as necessary to fulfill our business and legal obligations.

10. Policy Updates

We may update this policy periodically. Any changes will be posted on our website, and where appropriate, notified to you.

11. Contact Us

If you have any questions about this policy or wish to exercise your rights, contact us at:

📧 Email: twinkle.bybb@gmail.com